FAQ

Pre-sales Questions and Answers

Do you have a question about Easy Mailing List?

Read through our Frequently Asked Questions and find the answers you're looking for!

• How much does this solution cost?
  Easy Mailing List solution starting from S$22.50 per month. For more info, please see our pricing.
   
• Can I automatically send out emails after a specific time, such as after an hour, or a day etc? 
  Yes, such automated emails are referred to as Autoresponders. Easy Mailing List solution allows unlimited autoresponders that can be setup to send emails after a user signs up to the newsletter and a period of time has lapsed.
   
• Is it possible to create personalized emails, e.g. 'Dear Mr. NAME' or 'Dear Mrs. NAME'?
  Yes, such personalized emails use what we refer to as "Custom Fields". Custom fields can be created from the Newsletter menu and users will be able to enter in data when they subscribe. You can then add this data to your newsletters eg, Dear Mr. Name and so forth. 
   
• Can I have custom fields like 'First name', 'Last name', 'Address' in my subscription forms?
  Yes, Easy Mailing List solution has the capability of allowing you to create unlimited custom fields, including names, addresses, dates and more. Simply select the "Manage Custom Fields" option (In the 'Newsletter' drop down menu) to create, edit and delete your custom fields.
   
  Once you have created your custom fields, edit your subscription form and select the fields you wish to include.
   
  Once you have done that, you'll need to "Get HTML" for the form and copy the new HTML to your website.
   
• Does this solution requires users to download a browser plug-in?
  No, Easy Mailing List solution is completely self contained and require no outside plug-in's or add-ons.
   
• Do I need a dedicated server to run this?
  No. Easy Mailing List solution don't require a dedicated server. A Virtual Private Server (VPS) environments will suffice.
   
• Can I suggest new features?
  Absolutely. We love customer input, ideas and suggestions. Please feel free to contact us anytime with your feature suggestion. Click here to submit your feedback.
   
• Can I send attachments with Easy Mailing List?
  Yes, you can send an unlimited amount of attachments with your newsletters. You can manage your attachments from the "Manage attachments" section.
    
• Can I import and export data between Easy Mailing List and another application?
  Yes, Easy Mailing List solution allows you to import subscribers using CSV files and to also export your subscribers also CSV format.
  
  Easy Mailing List solution also allows you to import subscribers from another MySQL database.
   
• Can I send out sequential emails (Autoresponders) when a user subscribes to my mailing list?
  Of course. Easy Mailing List solution supports sending of automatic sequential emails that are triggered when a user subscribes, sent in specific time intervals, eg. After 1 hour, or after 2 days etc.
   
  These sequential emails are referred to as Autoresponders, and can be accessed using the Autoresponders section in the Easy Mailing List Manager's control panel.
  
  Easy Mailing List solution also supports custom Auto Responders that are triggered by specific custom fields. Lets say for example, that you have a custom field called "Sex" and an Autoresponder setup to send out a specific email to a Male subscriber.
  
  When the subscriber fills in their details in the subscription form, and selects Male from the "Sex" option, they will receive this Autoresponder. You can then create different Autoresponders for females and so forth.